Website Terms of Use
The following terms and conditions apply to your use of our website. If you would like information about our Privacy Policy please see appropriate page. By entering, accessing or using our website in any way you agree to be bound by these terms and conditions (“Terms and Conditions”)
Definitions
“you”, “your” and “yours” are references to you the person accessing this website;
“we”, “us” and “our” are references to Beauty House Products Ltd of Solar House 282 Chase Road London N14 6NZ
Our Website
The information, content and material available on the website may vary from time to time without notice to you. This is in order to ensure that the website is as up to date as possible.
We aim to have the site available at all times, however, you will appreciate that we cannot guarantee this or that it will be error free and we cannot accept liability for any issues that this may cause. We aim to keep the website as up to date as possible; all product descriptions displayed on the website are correct at the time the information is entered however the information appearing at the time may not always reflect the position exactly at the time you place your order.
You must not interfere with the working of our website nor must you circumvent security on the site, tamper with, or hack into, or otherwise attempt to disrupt our computer system, server, website, router or any other internet connected device or service. You must not use the website to gain unauthorised access to any other computer system or website.
Our website is intended for your personal use only (which must be reasonable and not offensive, abusive or in breach of any law or order). It is not for commercial use and you are not permitted to access, use or copy any material or information on this website for any commercial or unlawful purpose.
Your Information
Where we have requested information from you to provide goods or services, you agree to provide us with accurate and complete information.
You authorise us to use, store or otherwise process your personal information in order to provide the goods or services to you and for marketing and credit control purposes (the “Purpose”). The Purpose may include the disclosure of your personal information to selected third parties from time to time where we believe that the goods or services offered by such third parties may be of interest to you or where this is required by law or in order to provide the goods or service to you.
You are entitled to request a copy of the personal information we hold on you. Please contact us if you wish to request this information.
Intellectual Property Rights
Ownership in, and all rights created in relation to the contents of this website and any trade marks or marks used on the site vest in us absolutely unless otherwise indicated. You must not modify, copy, reproduce, upload, post, transmit or distribute by any means or in any manner whatsoever, any material or information or download from our website except where expressly invited to do so or indicated on our website.
Linked Sites
There are a number of links on our website to third party websites which we believe may be of interest to you. We do not represent the quality of the goods or services provided by such third parties nor do we have any control over the content or availability of such sites. We cannot accept any responsibility for the content of third party websites or the services or goods that they may provide to you.
Complaints
We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to [email protected]
Limitation of Liability
Great care has been taken to ensure that the information available on this website is correct and error free. We apologise for any errors or omissions that may have occurred. We cannot warrant that use of the website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy. This does not affect your statutory rights as a consumer.
We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.
We have taken all reasonable steps to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
General
We may alter or vary the Terms and Conditions at any time.
These Terms and Conditions and our agreement shall be governed by and construed in accordance with the laws of England and Wales. The parties hereto submit to the exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
This privacy policy sets out how Fashionlegs® uses and protects any information that you give Fashionlegs® when you use this website.
Fashionlegs® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Fashionlegs® may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Your Data (Last Updated 8th May 2018)
How Fashionlegs® collects your personal data?
The privacy and protection of your personal data is very important to both you and Fashionlegs®. We only collect data that is inputted securely for the following circumstances:
- when you place an order with us
- when you contact us
- when you subscribe to or cancel your subscription to our newsletter
What personal data do Fashionlegs® collect?
For customers making a purchase with Fashionlegs® we collect and store the following data:
- Full Name
- Phone Number
- Shipping Address
- Billing Address
- IP Address
- We never hold Credit Card or Payment information
For people signing up to Fashionlegs® newsletter marketing we collect the following data:
- Full Name
- IP Address
Why does Fashionlegs® collect this data?
We collect data for various reasons these include:
- Personal information is collected so we can ship out products to customers.
- Internal record keeping.
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We also collect data incase we need to contact customers about an order placed with us.
How Fashionlegs® stores and handle your data?
We securly store the personal data for the purposes of processing and fulfilling your order, for processing returns and for accounting. We will if applicable forward your data to other companies for the purpose of shipping the ordered item(s). We do not store your credit card data for your security.
When is this data disposed?
We keep your personal information in line with our company retention policy. We only retain information for as long as it is required. You can always request to have any data we hold disposed of upon request. You can do so by emailing: [email protected]
Who will it be shared with?
We never share your data with anybody. Nor will your data be sold to any 3rd parties.
How does Fashionlegs® protect your personal data?
When you register with Fashionlegs® and log-in with your password or place an order, your personal data will be transmitted to us. To protect this information, any information sent to us is encrypted using SSL technology (Secure-Socket-Layer). SSL technology is industry standard encryption technology that protects your data from being intercepted and/or misused by third parties whilst it is being sent over the internet.
Fashionlegs® maintains various other security measures for protecting the personal data of its customers. In connection with these security measures you will occasionally be requested to provide proof of your identity before we display your personal information for you. One example of this procedure is access to your customer account is only possible by entering a password.
You are responsible for keeping any passwords, login details and user details confidential at all times. Any password we may hold are encrypted.
Who do i contact for further information about Fashionlegs® data policies?
If you would like to receive further information about our data protection policy then please e-mail us at: [email protected]
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at: [email protected]
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.